Terms of service

Last updated: December 12, 2024

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Information

1.1 Company Name: Better Leather Private Limited
1.2 Jurisdiction: These terms are governed by the laws of Pakistan.
1.3 Service Offering: We specialize in manufacturing and supplying high-quality leather products, primarily jackets, catering to B2B clients worldwide.

2. Orders and Customizations

2.1 Order Placement: Customers can place orders through the contact form on our website. A representative will get in touch to finalize order details.
2.2 Minimum Order Quantity (MOQ): The standard MOQ is 50 units. However, we may offer flexibility for newer businesses upon request.
2.3 Customizations: We provide a range of customizations, including but not limited to:
- Material and leather types
- Design flexibility
- Private labeling
- Fit and sizing
- Hardware customizations
- Lining and insulation

3. Pricing and Payments

3.1 Currency: All payments are processed in the currency of the customer's respective country.
3.2 Payment Terms: We require a 50% advance payment to initiate the order. The remaining 50% must be paid before the shipment of goods.
3.3 Payment Methods: We accept secure payment methods. Customers can discuss suitable payment solutions directly with us.
3.4 Taxes and Duties: Customers are responsible for any applicable VAT, import duties, or taxes in their country.

4. Shipping and Delivery

4.1 Shipping Locations: We ship globally unless restricted by legal or logistical constraints.
4.2 Shipping Methods: Standard shipping methods include FedEx and DHL. Alternate options may be considered based on customer preferences.
4.3 Delivery Timeline: Delivery timelines vary depending on order requirements and customization needs. Tracking details will be provided upon shipment.
4.4 Customs and Import Charges: Customers are responsible for any customs or import duties incurred during the shipping process.

5. Returns, Replacements, and Cancellations

5.1 Returns Policy: We do not accept returns. However, defective pieces will be replaced upon providing proof of defect.
5.2 Cancellations: Orders may be canceled prior to the start of manufacturing. Once production begins, cancellations will not be accepted.

6. Intellectual Property

6.1 Ownership: All designs, logos, and website content are the intellectual property of Better Leather Private Limited.
6.2 Usage Restrictions: Customers are not permitted to use our product images, designs, or logos for their own marketing or promotional activities without prior written consent.

7. Liability and Disclaimers

7.1 Limitation of Liability: Better Leather Private Limited is not liable for delays, damages, or misuse of our products after delivery.

8. Privacy Policy

8.1 Data Collection and Use: Details regarding data collection and usage are outlined in our Privacy Policy.
8.2 Third-Party Sharing: Information may be shared with third parties for payment processing, shipping, or marketing purposes, as detailed in our Privacy Policy.

9. User Restrictions

9.1 Access: Our website is intended for business use only. Any misuse, unauthorized access, or unlawful activity will result in termination of access.

10. Amendments

10.1 Changes to Terms: We reserve the right to amend these Terms and Conditions at any time. Updates will be published on our website, and it is the user's responsibility to review them periodically.

If you have any questions or concerns regarding these Terms and Conditions, please contact us through our website.